Another brief visit to the Consumer Forum
By Abhijit Menon-Sen <firstname.lastname@example.org>
After my farcical
last appearance before the
District Consumer Forum, I wasn't expecting much from today's hearing.
To my surprise, however, someone from Exide (an ordinary bloke, not a
lawyer) was present today. The (lone) presiding Forum member asked for
our names, noted our appearance in the file, gave the Exide guy a copy
of the complaint (it turns out that the notification sent by the DCF is
only a summons to collect a copy of the complaint), and told us to come
back a month later. I didn't need to do anything at all.
I'll have to wait until the end of November (at least) to find out how
Exide will respond to my complaint. At this rate, I will need to buy new
batteries long before the court decides whether Exide should replace the
old ones or not.