The end of the Exide saga

By Abhijit Menon-Sen <>

In August 2010, I filed a case at my local District Consumer Forum in Delhi over Exide's refusal to replace a faulty battery under warranty. In November 2012, after nearly two and a half years of filings, hearings, and adjournments, the Consumer Forum issued a judgement in my favour, asking Exide to replace the faulty battery and pay compensation.

Today, Exide sent me three new batteries and a cheque.